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One Acre Fund is recruiting for this role based in Lusaka, Zambia. From the vacancy notice: “In this role, you will establish and lead day-to-day operations for both inbound and outbound contact centre teams, drive overall Customer Experience (CX) strategies, manage SMS and external communications engagement campaigns, implement robust SOPs, and promote client protection compliance as a Customer Service Champion. You will oversee staffing, training, performance management, and KPI tracking to…”
Key details
- Organisation: One Acre Fund
- Location: Lusaka, Zambia
- Opportunity type: Fixed-Term Contract
- Career level: Mid-level
- Experience: 3-4 years
- Application deadline: 2026-12-23
How to apply
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Source: vacancy published by One Acre Fund and listed on ReliefWeb. Imported and checked automatically on 5 October 2026. Read the full notice before applying. Genuine employers never ask for fees to apply.
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